Change or Cancel Your Plan

Account, Plans and Billing2 min read

Open Account Settings, go to Plan & Billing and click Change Plan to upgrade or downgrade, or Cancel Subscription to stop paying. Upgrades start right away. A downgrade starts today as a new purchase. A cancelled plan stays active until the end of the period you paid for.

Good to Know
  • An upgrade adds the minutes left on your current plan to the new plan.
  • Upgrades and downgrades charge the full price of the new plan. The unused part of your current period is not refunded or credited.
  • Annual plans and the Team plan can’t move to a lower plan from the site, and the same plan can’t switch between monthly and annual billing. Contact us for these changes.

1Open Plan & Billing

Click your avatar, open Account Settings and go to the Plan & Billing tab. The Current Plan card shows your plan and your minutes, with the Change Plan and Cancel Subscription buttons.

2Upgrade

Click Change Plan to open the pricing page, then click Upgrade on the plan you want. In India, check the Order Summary, which adds 18% GST, and click Continue to payment. Outside India, confirm the charge to your saved payment method. The new plan starts right away, and your remaining minutes carry over.

3Downgrade

Click Downgrade on a smaller plan. The window explains the switch: your current plan ends today, the smaller plan starts as a new purchase at its full price, and the minutes left on your current plan are lost. Click Switch to the new plan to continue, or Never mind.

Tip

If you only want to stop paying, cancel instead. You keep your current plan and its minutes until the end of the period.

4Cancel

On the Current Plan card, click Cancel Subscription and confirm. You keep full access until the end of your billing period. After that, your account moves to the Free plan, where videos carry a watermark. Your videos stay in your account, and making new videos needs a paid plan again.

5After You Cancel

Once cancelled, a plan can’t be restarted from the site, and the same plan can’t be bought again until the current one ends. To choose a smaller plan, pick it on or after the end date. If you change your mind, contact us.

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