Frequently AskedQuestions
Answers about making videos, voices, editing, plans and teams. Have a question that is not here? Contact us
Getting Started
What is Slenvox?
Slenvox turns a topic, a script or a document into a finished video: script, narration, motion graphics, stock footage, music and subtitles. Teams use it to explain things clearly, from sales pitches and product explainers to training and lessons.
Is Slenvox free to try?
Yes. The free plan gives you 5 minutes of video once, enough for one video of up to 5 minutes, at 720p with a watermark. No credit card is needed.
What kind of videos can I make?
Explainers, training and onboarding, SOPs and policies, product explainers, sales enablement, marketing and social videos, lessons and lectures, and report summaries.
Do I need cameras, actors or voiceover artists?
No. Slenvox writes the script, narrates it with a natural AI voice, and builds the visuals from motion graphics and stock footage. You can add your own files whenever you want.
Can I turn PDFs, slides or web pages into videos?
Yes. Upload a PDF or PowerPoint file, or paste a link. Slenvox reads it page by page, writes the script from it, and places its charts and pictures in the scenes where they belong.
How long can a video be?
Up to 60 minutes on Max, Team and Business, 30 minutes on Pro, 15 on Plus, and 5 on Lite and Free. Motion graphics work at every length.
How long does it take to make a video?
Scenes start appearing on screen within about 30 seconds of starting production. A full video is usually ready to review in about a third of its length: a 9-minute video takes around 3 minutes.
Motion Graphics and Footage
What are motion graphics in Slenvox?
Moving icons, numbers and short labels drawn for each idea in the script and timed to the narration word by word. They share the screen with stock footage, so each idea is shown and explained at the same time.
Why stock footage instead of an AI presenter?
A presenter avatar shows a face talking about the topic. Stock footage shows the topic itself: the factory floor, the sales call, the classroom. Viewers see how things work, and the motion graphics carry the key points.
Which visual styles can I choose?
Five: stock footage, AI imagery, motion graphics only, motion graphics with stock footage, and motion graphics with AI imagery.
Can I edit the motion graphics?
Yes. Change the words, swap icons, move pieces, change colors or the whole theme, and set how much of the screen the graphics and the footage take. Not happy with a board? Regenerate it.
Where does the stock footage come from, and can I use it commercially?
From Pexels and Pixabay, matched to each line of the script. Both licenses allow commercial use, and our terms let you use, publish and monetize your finished videos.
Does Slenvox generate AI video?
No. The footage is real stock video, and the AI imagery style uses AI-made still images with gentle motion.
Do motion graphics cost extra?
No. Every visual style uses minutes at the same rate.
Can I use my own images, videos and documents?
Yes. Upload them when you create a video or keep them in your asset library; Slenvox places them in the matching scenes.
Languages and Voices
Which languages are supported?
22 languages for the script, narration and subtitles, including right-to-left languages such as Arabic and Hebrew.
What voices can I use?
142 natural AI voices in many accents. Filter by gender and style, and preview each one before you choose.
Can I narrate videos in my own voice?
Yes, on every plan. With My Voice you record a short sample once, and Slenvox narrates your videos in your own voice. Free, Lite and Plus save 1 voice, Pro 3, Max 5 and Team 12.
Can I make the same video in another language?
Yes. Create it again with the new language selected; you can reuse the same script or document.
Brand
Can I add my brand to videos?
Yes. Save your logo, colors, fonts, intro and outro, and music in a brand kit once, and apply it to any video.
Can my team share brand kits and files?
Yes. On Team and Business plans, brand kits, asset libraries and projects are shared across the workspace.
Editing and Export
Can I change the video before it is final?
Yes. First review and edit the script. Then, on the review page, change scenes, footage, motion graphics, voice, music, subtitles and layout. Nothing is final until you finalize it.
Can I edit my video in Premiere Pro, DaVinci Resolve or Final Cut Pro?
Yes. Export for Pro Editing gives you the clips and a timeline file these editors open directly.
Which sizes and formats can I export?
MP4 in five shapes: 16:9, 4:3, 1:1, 4:5 and 9:16, for websites, presentations, LinkedIn, Instagram, YouTube and TikTok. 1080p on paid plans, 720p on the free plan.
Do videos include subtitles?
Yes. Subtitles are added automatically, and you can change their style or turn them off.
Plans and Billing
How does minute-based pricing work?
Paid plans include a set number of video minutes each month (Lite = 5 min, Plus = 30 min, Pro = 60 min, Max = 150 min), refreshed at the start of every month, including annual plans, which are billed once a year but still top up your minutes monthly. The free plan is a one-time trial: a single video up to 5 minutes. When you create a video, its length is deducted from your available minutes.
Can I switch plans?
Yes, any time. Upgrading: your remaining minutes carry over. For example, going from Plus (30 min) to Pro (60 min) with 20 min left gives you 80 minutes, charged the new price right away. Downgrading: autopay can't be moved to a different plan, so it's one step. You start the cheaper plan as a new purchase, charged its full price today. Any minutes left on your current plan are lost, and the unused part of the period you've already paid for isn't refunded. On an annual plan, contact us instead and we'll work out a fair credit first.
What happens if I run out of minutes?
Your existing videos remain available. We never delete your content. You can upgrade your plan at any time for more minutes, or wait for your next billing cycle to reset. You'll see your remaining minutes on your dashboard.
Do unused minutes roll over?
No. Your minutes reset to your plan's amount at the start of each month. When you upgrade, your remaining minutes move to the new plan.
Is there a refund policy?
Yes. The first payment on a new subscription is covered by a 14-day money-back guarantee. Email billing@slenvox.com within 14 days for a full refund.
Can I cancel anytime?
Yes. There is no contract. Cancel from your account settings; your plan stays active until the end of the billing period, then your account moves to the Free plan.
Can I pay per video?
No. Slenvox plans include a monthly amount of video minutes; there are no per-video charges or top-ups.
What payment methods do you accept?
We support a range of payment methods, and you'll see exactly what's available to you at checkout. All transactions are securely processed and encrypted.
Do the prices include taxes?
Prices shown are exclusive of taxes. Any applicable taxes are calculated and shown at checkout, so you always see the exact final amount before you confirm payment.
Can I switch between Individual and Team plans?
Yes. You can upgrade from any Individual plan to a Team plan at any time, right from this page. Your existing videos and projects carry over automatically since it's the same account, just with a bigger workspace. If you're already on a Team plan and want to change it (for example, switch to Business or move to a smaller plan), email support@slenvox.com. Those changes involve other teammates, so they're handled by hand rather than self-serve.
What counts as a device?
A device is a signed-in browser. Tabs are free: twelve tabs in Chrome still count as one device. Chrome and Safari on the same laptop are two devices, and your phone's browser is another. Incognito windows and separate browser profiles count separately too. Individual plans allow 2 devices signed in at once, Team allows 5, Business 10. When all slots are in use, the next sign-in pauses with a choice: sign out your other devices and continue (their slots free up immediately, though those devices may stay signed in for up to an hour), or cancel and leave everything as it is. Devices that are closed free their slot automatically after about 90 minutes.
Teams and Enterprise
How does the Team plan's shared workspace work?
A Team plan is one shared workspace: your whole team signs in with the same workspace email and password, and everyone sees the same projects, brand kits, and minutes. Edits made on one computer appear on the others live. Share the login only with people you trust, since anyone with the password can change account settings. One tip: always sign in with the workspace email. If your browser suggests your personal Google account, you'd accidentally create a separate free account and wonder where the team's projects went.
Who owns the videos I make?
You do. Slenvox claims no ownership of your videos or uploads, and you are free to use, publish, monetize and change them.
Is my content private?
Yes. Your projects and files are visible only to your account, or to your workspace on Team and Business plans. See our Privacy Policy for details.
Do you offer enterprise plans?
Yes. The Business plan covers larger teams, and for custom needs you can book a demo with our team.
Does Slenvox work with my LMS?
Yes. Download the finished MP4 and upload it to any LMS, such as Moodle, Canvas or Google Classroom. There is no direct LMS connection yet.
Platforms
Will YouTube penalize AI-generated content?
No. YouTube's policy allows AI-generated content as long as it gives viewers value and is not misleading. Slenvox videos are original productions, with a script, narration and visuals made for your topic, and YouTube treats them like any other video.
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